I have been surprised at the number of enquiries for CRM coming off the street the past few months. Could it be that the penny is dropping and Australian SMEs are getting serious about organising and serving their customer base.

For us, this is Sugar Sweet, as we use SugarCRM for most of our customer database systems.

The more we work with SugarCRM, the better we get of course. So after several years of working with SugarCRM, we think we are getting pretty good. We know bow to configure it, extend it, integrate it with Joomla! CMS. We know hown to set up roles based on workflow models, which we like to start any serious SugarCRM project with.

If you would like to sweeten your business and get on top of customer relationships and maximise business opportunitues, contact Steve at Business Geeks to see how we can start making your business SugarCRM sweet!